Shop Policies

Processing time and Delivery
The time I need to prepare an order for dispatch varies. For details, see individual items. 

All pre-made items will be dispatched second class within 3 working days. 

I am based in the UK and currently only ship within the UK. 

I gladly accept returns and exchanges
Contact me within: 14 days of delivery.
Dispatch items back within: 30 days of delivery.

I don't accept cancellations
But please contact me if you have any problems with your order.

Some items can't be returned or exchanged
Unless they arrive damaged or defective, I can't accept returns for:
   - Custom or personalised orders
   - Digital downloads
   - Intimate items (for health/hygiene reasons)

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

All payments are handled through WooCommerce and credit and debit cards are currently the only accepted methods of payment.